FAQ

Proper Wild makes deliciously fun, clean energy shots and gummies that combine the power of Organic Caffeine and L-theanine to deliver the perfect boost.* We love being awake, and we hate comedowns. So you’ll never find weird ingredients in our products. Just good, clean caffeine.

We’re passionate about delivering quality and satisfaction. If you’re dissatisfied with Proper Wild for any reason, we’ll refund the amount paid for your most recent order, within 30 days of when you receive your order, limited to one item of your choosing.

Proper Wild products boost your energy, focus and productivity when you need it most and they work fast.* Take them in the morning to get going, before a big day of adventures, or at night before going out with friends or when you’re cramming at work to meet a deadline.

Proper Wild products work almost immediately (within about 15-30 minutes depending on liquid, gummy, etc.) and are most effective for four to six hours. Use instead of coffee or an energy drink for intense focus & productivity.*

Proper Wild products are for healthy adults 18 years of age or older. Consult a medical doctor before use if you are pregnant, nursing, anticipate surgery, take medication or have a medical condition.

We source our ingredients and materials throughout the world and have selected the best producers and manufacturers. Everything is packaged in the United States following current Good Manufacturing Practice (cGMP).

Proper Wild was founded and is headquartered in New York, New York.

You can buy Proper Wild on our website or in retail stores throughout the United States. Check out our store locator to find a store near you.

No, a number of studies have shown that artificial sweeteners, such as aspartame, saccharin, sucralose, neotame, and others, have been linked to weight gain, obesity, cardiovascular disease, and diabetes.

Yes, all Proper Wild products are gluten free, vegan, wheat free, lactose free and dairy free!

Yes, all Proper Wild products are suitable for vegetarians and vegans. Proper Wild products do not contain any animal products or substances derived from animals.

We have opted out of ALL certification programs that are not health and safety focused. Our production facilities are kosher certified and our ingredients are vegan - but our final products are not kosher certified.

Proper Wild shots are regulated by the FDA per the Dietary Supplement Health and Education Act of 1994, otherwise known as DSHEA. According to DSHEA, dietary supplements cannot contain anything that may have a “significant or unreasonable risk of illness or injury” when the supplement is used as instructed on the label. As of 2007, FDA rules also require the manufacturers of all dietary supplements to adhere to the Good Manufacturing Practices standard.

In order for all dietary supplements (including Proper Wild) to be distributed in the US, the products must:

• Be produced in a quality manner
• Be free of any contaminants or impurities
• Be labeled accurately, with the actual ingredients in the product

We do not offer samples, but if you’re dissatisfied with Proper Wild for any reason, we’ll refund the amount paid for your most recent order, within 30 days of when you receive your order, limited to one item of your choosing. There’s no risk to try Proper Wild!

Yes, however we highly recommend you subscribe to Proper Wild because subscribing will save you a bunch of money!

Remember you can modify, skip a month or cancel your subscription at anytime. If you’d prefer to try Proper Wild before subscribing we have one-off purchases available.

Yes, you can use your HSA or FSA to pay for Proper Wild at checkout. We’ve partnered with Truemed to support this. You can learn more about Truemed here or contact Truemed at support@truemed.com.

It’s up to you, but when you subscribe you can save up to 40% off with our bulk discounts. Plus it’s super easy to cancel anytime!

Pro Tip: subscribe to a single item for 20% off on your first order and if you’re not happy take advantage of our money-back guarantee. We’ll refund one item, no questions asked!

You may modify, skip a month, or cancel your subscription at anytime by logging into your account, where you can easily self-manage your subscription.

You may also email us at support@properwild.com, text “WILD” to (833) 434-1209 or use the website chat to contact us and we’ll help you make changes to your subscription. Please just make sure to provide us with your name, email and the desired change.

Remember if you’ve never logged into your account before you need to first activate your account using the same email you subscribed with. Activate your account here.

The more items you subscribe to monthly the more money you’ll save. Every subscriber automatically saves 20% off each month. This is standard and you do not need to do anything.

If you subscribe to three or four items per month your discount is increased to 30% off. Just make sure to add SUBSCRIBE30 at checkout and each month your 30% off discount will be auto-applied to your order.

If you subscribe to five or more items per month your discount is increased to 40% off. Just make sure to add SUBSCRIBE40 at checkout and each month your 40% off discount will be auto-applied to your order.

If you modify your subscription order size you may need to update your bulk discount code. You can do that by logging into your account where you’ll find instructions in the Manage Subscription section next to the “Apply Discount Code” button.

Yes, if you’re interested in buying large quantities (more than 100 items) of Proper Wild please email us at sales@properwild.com.

For smaller wholesale orders, please use the wholesale link in our footer. We’ve partnered with Faire to offer 40% off + free shipping on all wholesale orders of 100 items or less.

No, we currently only ship within the United State. If you’re an International customer - we appreciate your interest - follow us on Instagram as we are growing. We hope to offer international options in the near future.

Yes, Proper Wild has a full rewards program that gifts you with store credit when you create an account, refer friends, follow us on TikTok and Instagram, write a review, and spend money on Proper Wild. We also give you store credit on your birthday each year! Learn more about our rewards program here.

Yes, as part of our rewards program you can give your friends $10 off their first order and get $10 in store credit when they make their first purchase. Check out our referral program here.

To use your store credit on Proper Wild you must log in to your account and go to “My Rewards.” There you will be able to redeem discount codes which can be used at checkout or added to an existing subscription via your “Manage Subscription” dashboard. You must have a store credit balance of at least $5 to use your store credit.

We’ll send subscriber only discounts, early access to flavors, and more to you, via email and text! Pro tip: the longer you’re with us, the greater the rewards!

We currently ship within the United States. If you’re an International customer - we appreciate your interest - follow us on Instagram as we are growing. We hope to offer international options in the near future.

Don’t love Proper Wild? Proper Wild stands behind our product and will do our best to make it right. If you’re dissatisfied with Proper Wild for any reason, we’ll refund the amount paid for your most recent order, limited to one item of your choosing.

To request a refund please email support@properwild.com within 30 days of receiving your order.

In the email requesting a refund please include the following:

• Your full name
• Email address used to place order
• One-time or subscription order
• Order number
• Reason for the refund request