Refund policy
RETURNS
All Proper Will purchases (shots, gummies, merchandise, etc) made directly on our website are final sale and we are unable to accept returns on our products.
To return a purchase made from a retail location, we recommend reaching out directly to the retailer for assistance.
REFUNDS & REPLACEMENTS
Don’t love Proper Wild? Proper Wild stands behind our products and will do our best to make it right. If you are dissatisfied with one of our products for any reason, Proper Wild will refund the amount paid for your most recent order, limited to one item of your choosing. To request a refund or replacement send an email to support@properwild.com with your name, order number, and reason for the request, within 30 days of when you receive your order. We may require proof of purchase if we can’t verify your order. If needed we will adjust this policy as required by the laws of the state in which you live. Because of food safety laws we unfortunately can’t accept the return of food products.
If the product you received expires within 3 months, was damaged in transit, or is otherwise defective, we will replace it with a similar version of the product at no cost to you. If the product doesn’t agree with you, we will (at our discretion) refund your order.
If your product was delivered and the delivery is verified by the carrier, including but not limited to UPS, Fedex, USPS, or DHL, Proper Wild is not responsible for replacing lost or stolen packages.
All Proper Wild clothing from our Swag Store is final sale. No refunds or returns will be accepted on clothing, hats or any other goods sold from our Swag Store unless the product you received was damaged in transit, or is otherwise defective. If it is damaged or defective we will replace it with a similar version of the product at no cost to you.
Refund policy subject to change without notice.